Frequently Asked Questions

Archive 2024-2025

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You will notice a slight increase in your insurance premium for the 24-25 academic year. This adjustment is a proactive measure, a joint decision by AHP and your institution, in response to the rising cost of health care nationwide. Rather than compromising the quality of coverage, we have chosen to slightly raise the premium, ensuring that you can continue to enjoy the same high-quality coverage you are accustomed to.

Additional Resources

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Early Arrival Fall - 07/18/2024 - 08/15/2024

Fall - 07/18/2024 - 09/30/2024

Spring - 11/18/2024 - 1/16/2025

Summer - 03/13/2025 - 05/26/2025

Online Enrollment

Continuation Coverage

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Waive

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall: 07/18/2024 - 09/30/2024

Spring: 11/18/2024 - 1/16/2025

Summer: 03/13/2025 - 05/26/2025

Regulatory Notices

Enhanced Products

Optional Dental Plan

Offered in partnership with BCBS

Optional Vision Plan

Offered in partnership with BCBS

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Illinois
PO Box 660603
Dallas, TX  75266-0603
1 (855) 267-0214
BCBS Customer Service
1 (800) 299-0274
24/7 Nurseline
1 (844) 684-2254
EyeMed Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk.
The Internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected
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